THE SHOW STARTS IN...
Faster. Bolder. Smarter.
Retail's New Growth Drivers
The pace of change in retail is constant, and only those who adapt to new technologies, consumer habits, and operations with thrive. In this environment, success lies in growth that is sustainable, practical and profitable.
In 2025, World Retail Congress is returning to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.
With an agenda developed especially for senior retail leaders, you'll gain insights from global figures and gain strategies to drive growth in your business.
LATEST UPDATES
LATEST NEWS
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David French, National Retail Federation Executive Vice President of Government Relations More tariffs equal more anxiety and uncertainty for American businesses and consumers. While leaders in Wash ...
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This year’s World Retail Congress will focus on growth drivers for a successful retail business in today's landscape. Underpinned by the themes of “Faster, Bolder, Smarter”, the Congress will examine ...
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Roy Horgan, Group SEVP Strategy, Marketing & Communications, Vusion Group In retail, success has always hinged on connection — between shoppers and products, between brands and stores, and crucially, ...
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The 2025 World Retail Congress theme is focused on how retailers are looking to deliver “faster, bolder, smarter” growth when external factors are conspiring to make it ever harder. We asked a selecti ...
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We asked Dr Ira Kalish, Chief Global Economist at Deloitte and one of the most highly regarded speakers at the World Retail Congress for his instant analysis of the likely consequences of the unpreced ...
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As the world in which retail has to operate becomes even more uncertain, this year's World Retail Congress comes at a critical time for the global retail industry. In an interconnected, globalised wo ...
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The Congress always brings together a wide range of powerful speakers representing all sectors, channels and geographies. We asked just a small selection of speakers from the 2025 agenda to introduce ...
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David Roth, CEO, The Store WPP & Chariman WPP BAV It’s not often that my name and Usain Bolt’s appear on the same page, but in preparing for the upcoming World Retail Congress in London, I’ve been th ...
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This year’s World Retail Congress will unveil the second annual collection of which retailers – established and new – have made it into The World’s Coolest Retailers report. Brought together by The Ge ...
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Every year, ahead of the World Retail Congress, the Ebeltoft Group conducts research among retail executives worldwide. The Global Executive Research provides insights into key challenges and prioriti ...
2025 THEMES
THE NEW RETAIL GROWTH DRIVERS
In 2025, the agenda will focus on the drivers for growth for a successful retail business in today's landscape

Discover innovative strategies to meet evolving customer expectations. Learn how to engage with your audience across multiple platforms, creating personalized experiences that foster loyalty and drive growth.

Uncover the transformative potential of cutting-edge technologies like AI and Retail Media. Understand how to implement these tools to streamline operations, personalize marketing efforts, and enhance the customer journey.
BE PART OF SHAPING GLOBAL RETAIL
ATTEND
Connect with global retail leaders at World Retail Congress 2025 in London. Be inspired by bold ideas, forge meaningful partnerships, and shape the future of retail.
SPONSOR
Position your brand as a must-have partner for growth-focused retailers. Sponsor the Congress to drive influence, build relationships, and lead industry innovation.
WHY SPONSOR?
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An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.”
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The most interesting retail event I’ve participated in for a very long time. Well done!
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The content here is so wonderful, it’s so amazing and inspiring.
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The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days.
CONGRESS RESEARCH & INSIGHTS
To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges.
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The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel ...
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This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
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In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
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This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
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Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
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The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...