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EARLY BIRD RATES EXPIRE ON 4TH APRIL

Faster. Bolder. Smarter.

Retail's New Growth Drivers

The pace of change in retail is constant, and only those who adapt to new technologies, consumer habits, and operations with thrive. In this environment, success lies in growth that is sustainable, practical and profitable.

In 2025, World Retail Congress is returning to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.

With an agenda developed especially for senior retail leaders, you'll gain insights from global figures and gain strategies to drive growth in your business.

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47 

COUNTRIES

5

CONTENT PILLARS

800+ 

ATTENDEES

6

CONTINENTS REPRESENTED

LATEST UPDATES

2025 THEMES

THE NEW RETAIL GROWTH DRIVERS

In 2025, the agenda will focus on the drivers for growth for a successful retail business in today's landscape

View the 2025 agenda

Consumers

Consumers

Drive retailers to respond to new behaviours, new desires and new needs. Retailers must learn how to go where their customer is and connect with new customers in exciting and different ways.

Teams 

Teams 

Drive the success of any organisation and supporting, stretching, and inspiring your teams  is essential. Retailers must build, recruit and retain a skilled, energised and diverse workforce

Technology

Technology

Drives forward a fast-moving landscape of competition and innovation. Retailers must harness the technologies that serve the business and the customer from AI to Retail Media, and identify and implement the technology that is truly game-changing

Models

Models

Drive retailers to adopt many different channels and provide a different kind of relationship with consumers. Retailers must create a resilient, dynamic and sustainable business model that embraces growth on and offline through new channels, new markets and new partnerships 

EXPLORE 2025 SPEAKERS

BE PART OF SHAPING GLOBAL RETAIL

Attend    

Join the annual gathering of World Retail Congress in London 2025 as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships.

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Sponsor

It is only through collaboration and partnerships that retailers will truly achieve smart growth and prosper in the long term. Be the top-choice partner and sponsor the Congress.
 

WHY SPONSOR?

Gain insight

Throughout the year, World Retail Congress provides you with exclusive reports designed to inform, challenge and provide answers.

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CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. 

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  • The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel ...
  • RETAIL REIMAGINED

    19 Apr 2024
    This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
  • In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
  • This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
  • Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
  • The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...

 

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Join leaders shaping the future of global retail

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